Tag: Online eCommerce

Global Education Publishing Organisational Design and Mobile First WCMS Solution

0 commentsEducationalPublishingB2BB2CC2CEducationalOnline eCommerceOxfordPrivate Social NetworkPublishingServicesUKWCMS

Client Company: Hidden Employees: 6,000 Valuation: €5.000 billion Location: Hidden Technology: WCMS Sector: Publishing Sub Sector: Educational – B2B, B2C, C2C Services Product: Online eCommerce and Private Social Network Background The client had a number of issues with their existing web presence and had tried an failed to resolve them over the years with their technology department.  ….  Read More

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FMCG Customer Experience Management

0 commentsCustomer Experience ManagementFMCGOnline eCommerceAIArtificial IntelligenceCustomer Experience ManagementCXCX AutomationFMCGOnline eCommerceSan FranciscoUSA

Client Company: Hidden Employees: 130,000 Valuation: €6.436 billion Location: San Francisco, USA Technology: Artificial Intelligence and CX Automation Sector: FMCG Sub Sector: Customer Experience Management Product: Online eCommerce Background I was brought in as part of team at the presales point, I led the solution strategy and functional requirements engagement liaising with the Chief Technology Officer ….  Read More