Designing for Human Experience Paperback on Amazon

0 commentsBookCustomer ExperienceHuman ExperienceKarl Smith's workUser ExperienceBookBusiness AgilityCustomer ExperienceDesignDesigning for Human ExperienceHuman Experiencekarl smithOrganisational DesignUser Experience

This book is about what Karl Smith has done for a living since 1989 in Designing for Human Experience. Here have put together an anthology of my life and my passion for designing for human experience. I describe what I do as designing for human experience because you can’t design experience as it resides in ….  Read More

Karl Smith Top 100 Global Thought Leaders and Influencers to Follow in 2020

Top 100 Global Thought Leaders and Influencers to follow in 2020 and why!

0 commentsInventorSocial Media InfluencerThought Leaders to FollowAuthorGlobal Thought LeaderInfluencerkarl smithThe Awards MagazineThinkers360Thought LeaderTop 100

Karl Smith Futurist, Thought Leader and Influencer and former CEO of Paradigm Interactions Inc., current CIO of UbiNET Inc. named in the The Awards Magazine, Top 100 Global Thought Leaders and Influencers to Follow in 2020. Well let’s step back a bit from that, I mean it’s wonderful sounding but what does it actually mean ….  Read More

Global Education Publishing Organisational Design and Mobile First WCMS Solution

0 commentsEducationalPublishingB2BB2CC2CEducationalOnline eCommerceOxfordPrivate Social NetworkPublishingServicesUKWCMS

Client Company: Hidden Employees: 6,000 Valuation: €5.000 billion Location: Hidden Technology: WCMS Sector: Publishing Sub Sector: Educational – B2B, B2C, C2C Services Product: Online eCommerce and Private Social Network Background The client had a number of issues with their existing web presence and had tried an failed to resolve them over the years with their technology department.  ….  Read More

Commonwealth Flags

National Health Service Patient Records System

0 commentsGovernmentHealthcarePatient Records SystemcliniciandiagnosticsDoctors SurgeryGovernmentHealth CentreHospitalNHSPatients Records Systemtreatment resourcing

Client Company: Hidden Employees: 12,000  Valuation: € 3.8 billion (yearly budget) Location: Hidden (not the United Kingdom) Technology: Hidden Sector: Government Sub Sector: Healthcare Product: Live Patient Records System Background The client wanted to build a healthcare patients records system to be used by clinicians and administrators to both support diagnostics and treatment resourcing for ….  Read More

UK Fashion Retail Company Logos

Fashion Retail move to Ecommerce

0 commentsEcommerceFashionRetailEcommerceFashioniOSiPadiPhoneMobileRetail

Client Company: Hidden Employees: 78,000 Valuation: €7.79 billion Location: London, UK Technology: iOS iPad, iPhone Sector: Retail Sub Sector: Fashion Product: Ecommerce Background The client wanted a proposal on how they could enter Ecommerce as their business was a highly successful bricks and mortar business already. Scenario The major issue with ecommerce and this retailer ….  Read More

Ministry of Justice

National Driving Rehabilitation and Training System

0 commentsCrime and PolicingGovernmentHome OfficeMinistry of JusticeRehabilitation of Offenders.NETCrime and PolicingDORSGovernmentHome OfficeMinistry of JusticeMoJNDORSPolicingRehabilitation of Offenders

Client Company: Hidden Employees: 77,000 Valuation: – Location: London, UK Technology: Sector: Government Sub Sector: Home Office, Ministry of Justice, Policing Product: Rehabilitation of Offenders Background I was brought in to a highly complex secure software development programme where the intent was to retrain drivers who committed speeding related offences would be retrained on their ….  Read More

KYC Private Banking iWatch Next Action Application

0 commentsFinancial ServicesKnow Your CustomerPrivate BankingBankingFinancial ServicesHNWKnow Your CustomerKYCLuxembourgUHNW

Client Company: Hidden Employees: 1,929 Valuation: €39.5 billion Location: Luxembourg, Luxembourg Technology: iOS iPad, iPhone, iWatch Sector: Financial Services Sub Sector: Banking Product: Know Your Customer KYC Next Action Background I was brought in as to design a KYC application focused on the next action for Private Banking client relationship management. Scenario The client wants ….  Read More

KYC Private Banking

0 commentsFinancial ServicesKnow Your CustomerPrivate BankingFinancial ServicesKnow Your CustomerKYCPrivate Banking

Client Company: Hidden Employees: – Valuation: €223.1 billion Location: London, UK Technology: iOS Application Sector: Financial Services Sub Sector: Banking Product: Know Your Customer KYC Background I was brought in as to design a KYC application for Private Banking client relationship management. Scenario The client want to ensure a more reliable customer lifecycle engagement. The target client ….  Read More

USA retail company logos macys walmart target kohls amazon

FMCG Customer Experience Management

0 commentsCustomer Experience ManagementFMCGOnline eCommerceAIArtificial IntelligenceCustomer Experience ManagementCXCX AutomationFMCGOnline eCommerceSan FranciscoUSA

Client Company: Hidden Employees: 130,000 Valuation: €6.436 billion Location: San Francisco, USA Technology: Artificial Intelligence and CX Automation Sector: FMCG Sub Sector: Customer Experience Management Product: Online eCommerce Background I was brought in as part of team at the presales point, I led the solution strategy and functional requirements engagement liaising with the Chief Technology Officer ….  Read More

Treasury Application for Global FMCG Company

0 commentsFinance and Asset ManagementFMCGTreasuryFinance and Asset ManagementFMCGGlobal FMCG CompanyTreasuryTreasury Application

Client Company: Hidden Employees: 155,000 Valuation: €78.692 billion Location: London, UK Technology: Bespoke TMS (Murex, Calypso, Tm5) Sector: FMCG Sub Sector: Finance and Asset Management Product: Treasury Background I was brought in as part of team at the presales point, I led the solution strategy and functional requirements engagement liaising with each of the three ….  Read More